FAQS
1. Do you offer consultation and is it free?
Yes we offer consultation and it’s free of cost
2. Do your products bleach the skin?
No, our products are 100% natural no skin “bleaching” will be experienced.
3. Do you offer international shipping?
Yes we do it’s available upon request, kindly contact us via email (spectrabeautynaturalz@gmail.com) or WhatsApp 876339301
4. Can men use your products?
Yes! Our products are safe for both genders.
5. Will I receive a tracking number?
As soon as your order is shipped, you will receive a tracking number via email, WhatsApp or Instagram. Please allow up to 48 hours for your tracking number to be updated by Zipmail. Knutsford Express is immediately.
6. How long is Shipping?
Zipmail and Knutsford Express orders are shipped on Tuesdays and Thursdays.
7. How long does Zipmail take to arrive?
Allow up to 3-5 business days, in some cases pick up is available next day after 12pm.
8. What happens if my order is returned to sender?
If your order is returned to sender, you will be refunded (minus the shipping cost). Spectra Beauty Naturalz is not responsible for any shipment issues caused by Zipmail or Knutsford Express.
9. Can I cancel my order?
Order cancellation is accepted 24 hours prior to said delivery date. Please note: upon canceling twice results in no future orders.
Yes we offer consultation and it’s free of cost
2. Do your products bleach the skin?
No, our products are 100% natural no skin “bleaching” will be experienced.
3. Do you offer international shipping?
Yes we do it’s available upon request, kindly contact us via email (spectrabeautynaturalz@gmail.com) or WhatsApp 876339301
4. Can men use your products?
Yes! Our products are safe for both genders.
5. Will I receive a tracking number?
As soon as your order is shipped, you will receive a tracking number via email, WhatsApp or Instagram. Please allow up to 48 hours for your tracking number to be updated by Zipmail. Knutsford Express is immediately.
6. How long is Shipping?
Zipmail and Knutsford Express orders are shipped on Tuesdays and Thursdays.
7. How long does Zipmail take to arrive?
Allow up to 3-5 business days, in some cases pick up is available next day after 12pm.
8. What happens if my order is returned to sender?
If your order is returned to sender, you will be refunded (minus the shipping cost). Spectra Beauty Naturalz is not responsible for any shipment issues caused by Zipmail or Knutsford Express.
9. Can I cancel my order?
Order cancellation is accepted 24 hours prior to said delivery date. Please note: upon canceling twice results in no future orders.